CUPA-HR's New Association Management System: What You Need to Know

We are excited to announce that our new association management system is live! We will still be working out the kinks for a few days, so thank you in advance for your patience.

How to Create Your New Login Credentials

This new system requires all individuals who have CUPA-HR accounts to create a new account password. We recommend clearing your browser cache before starting (see below).

Here’s how to access your account and set your new password:

1. Head to the new login page on the CUPA-HR website.
2. Your username in the new system is the email address you use for your CUPA-HR account.
3. To set your password, click the “Forgot your password?” link and follow the instructions in the automated email you receive. NOTE: The email will come from CUPA-HR, so keep an eye out for it.
4. When you pass through to your account page, you can make updates to your profile by clicking "Edit Profile" from the menu on the left side of the screen. Note: The first time you navigate to a gated page on the website, you may be prompted to allow access — just click the Allow button.

As with any new system, and despite our best efforts, we expect to encounter a few bugs this week. If you encounter error messages or a bad link, please email [email protected]. We appreciate your understanding and cooperation, and we hope you like the new system as much as we do.

How to Clear Your Browser Cache

If you're having issues logging in, you may need to clear your browser cache first.

CHROME

1. In the browser bar, enter chrome://settings/clearBrowserData
2. Select the following:
   • Select Cookies and other site and plug-in data
   • Select Cached images and and files
   • Leave everything else unselected
3. Click Clear data
4. Close and reopen your browser

FIREFOX

1. From History in the main menu, select Clear Recent History ...
2. From Time range to clear, select Everything
   • Select Cache
   • Select Active Logins
   • Leave everything else unselected
3. Click Clear now
4. Close and reopen your browser

SAFARI

1. Click on the Safari menu in the top left hand corner next to the Apple symbol
2. Click on  Settings...
3. A new dialogue box will open
4. Click Privacy
5. Click on the Manage Website Data button
6. To remove any cached data and cookies from your computer, click Remove all
7. A new dialogue box will open
8. Click Remove Now
9. Wait a few moments, then click Done
10. Close the dialogue box remaining
11. Press Command +Q to quit Safari