Creating a Welcoming, Inclusive Workplace
The workplace culture of your institution should be a reflection of its mission and values. As an HR professional, you are uniquely equipped to support those values by developing policies and programs that support them.
What Work Is Most Important for CUPA-HR and Higher Ed HR Leaders?
- Promoting equitable career-path opportunities and pay for all employees.
- Cultivating inclusive learning and working communities.
- Building a higher ed workforce that reflects the community it serves.
- Creating a workplace culture that embraces respect and civil discourse.
What Are Examples of This Focused Work?
- Creating a workplace that benefits all employees by bringing a wide range of experiences and perspectives to the work.
- Leveling the playing field for everyone by working to remove bias, reviewing outdated policies, and creating transparency.
- Reinforcing institutional values by ensuring that all employees feel connected and supported.
How Do We Demonstrate Our Commitment to Fostering Community and Collaboration?
- Breaking down barriers and stereotypes.
- Understanding the customs, values and communication styles of colleagues from different backgrounds.
- Educating and encouraging employees on civil discourse and conflict resolution. Creating space for challenging conversations.
- Fostering an environment where employees are encouraged to build relationships.
- Reviewing and adapting policies and practices to be more inclusive. Ensuring that hiring, promotion, and retention processes are free from bias and discriminatory practices. Implementing policies that support work-life balance and accommodations for religious observances, holidays and cultural traditions.
Resources
Breaking Down Barriers and Stereotypes
- Neurodiversity in the Higher Ed Workplace: Uplifting and Understanding Brain Difference
- An Introduction to Autism
- What Does a Leader Look Like? Debunking Myths About Women in Leadership Roles
- Inclusion of Transgender and Nonbinary Employees in the Workplace: A Critical Conversation
Civil Discourse and Conflict Resolution
- Civility in the Workplace Toolkit
- Managing Difficult Conversations Toolkit
- Harassment and Discrimination Toolkit
- Ushering in the New Wave of Conflict Resolution: Tulane University’s Restorative Approach
- A Kinder Campus: Building an AI-Powered, Repeatable and Fun Civility Training Program
- Why Psychological Safety Matters Now More Than Ever
Building Relationships at Work
- 10 Roadblocks to Supervision (and How to Surpass Them)
- At Hudson County Community College, Inclusion Drives Recruitment and Retention
- Journey to a Strengths-Based Campus Culture at Grand Valley State University
Promoting Employee Career Opportunities
- Creating Career Pathways for Underrepresented Groups
- Hocus Pocus, Time to Focus: Innovative Career Development for Staff
- BRIGHT Leaders Program at UT Dallas
- Investing in People: How to Create a Coaching Culture on Your Campus
- Transforming Your Talent Pipeline With a Professional Internship Program
Reviewing Policies and Practices
- Organizational Culture and Climate Toolkit
- The CUPA-HR 2023 Higher Education Employee Retention Survey
- If You Build It, They Will Stay: Why Work-Life Culture Is Vital to Employee Retention
- Creating an Inclusive Faculty Search Process That Gets Results
- The Equity Case for Competency-Based Hiring
- Recalibrating Employee Recognition in Higher Education
- Retention Strategies for an Inclusive and Engaged Workforce
- Driving Transformation Through Compensation Transparency
Exploring Workforce Data
- Higher Ed Administrators: Trends in Diversity and Pay Equity From 2002 to 2022
- Representation and Pay Equity in Higher Education Faculty: A Review and Call to Action
- The Higher Ed Professional Workforce: Composition and Pay Equity by Gender and Race/Ethnicity From 2016-17 to 2023-24
- Annual Workforce Data: Workforce Composition and Pay Equity


